Managing in Turbulent Times
What happens typically to management and staff during turbulence
Virtuous and vicious cycles
The threat to the Psychological contract
Re-engaging staff
Looking to the future
Management Incompetence: Why managers fail and derail
The high incidence of leadership derailment
Selecting in and selecting out at high levels
Too much of a good thing: the concept of optimal levels of competence
Intelligence at work
The psychopathic and narcissistic leader
How to avoid disaster
Motivation in the work place
Different types of Motivation
Classic theories and their limitations
Intrinsic and extrinsic motivation
Does motivation change over the life span
Motivation, satisfaction and productivity
The work place of the future: work in 2020
The dangers of futurology and speculation
A optimistic and a pessimistic picture
Changes in technology, the work-force and customer expectations
The aging society and the longevity of work
Work is something you do, not a place you go
The psychology of decision making
Different types of decisions
Deciding how to decide
Deciding alone or in groups
The Psychology of Brainstorming
Groupthink and how to overcome it
Team building and Analysis
Independence, interdepence and dependence at work
Different types of teams
Team roles and tasks
Team conflict and co-operation
The pathology of teams
The healthy and productive team
Culture shock and working on other cultures
Working abroad
Defining culture shock
How to describe and define national and organisational cultures
The U and W curve hypothesis of culture shock
Social Skills, Etiquette and culture learning
Surviving and thriving in foreign cultures
Non verbal communication, body language and lying
Verbal, Vocal and Visual communication
Myths surrounding non-verbal communication
Eye-gaze, touch, posture, gesture and scent
Impression management and body language at work
The Psychology of Lying
Stealing, cheating and whistle-blowing at work
The cost of the angry, disenchanted, vengeful employee
The idea of fairness at work
The journey from selection to revenge
How management causes the problem
The criminal at work
How to over-come problems
Change management in organisations
Change, Death and taxation
Change vs progress
The necessity of change: proactive and reactive
Six ways of bring about change
The stability of change
Pitfalls and problems in the change process
The Psychology of Money
The meaning of money
The de-motivational power of money
Learning about money
Money Pathology: Security, Power, Love, Freedom and greed
Money in the workplace
Making wise money decisions